Walley
Support
If you have any questions regarding the services, please don't hesitate to contact us! We're here to help you! ❤️
Merchant support
This specific contact information is for you as a merchant, in order to make sure you get the best possible support, quickly. If you have end customer related questions (for example invoice returns adjustments, customer payments or need an invoice re-sent) this is where you turn to.
Merchant Delivery
We help you to get started with our services. All integration and onboarding related questions you can send to us.
Financial Administration
Manages settlement creation, and makes sure all transactions between you as a merchant and Walley runs smoothly. If any finance related questions come up, you can reach them using the email address below.
Fraud
Assists your end customers and you as a merchant with questions regarding anti-fraud related business cases. Works procatively to minimize fraud risk.
Contact Center for end customers
Collector's customer service. If your customers have any questions regarding their invoices, payments, due dates, fees or refunds, this is the place to go! You can find more information here.