Contact Center for merchants
This specific contact information is for you as a merchant, in order to make sure you get the best possible support, quickly. If you have end customer related questions (for example invoice returns adjustments, customer payments or need an invoice re-sent) this is where you turn to.
Manages settlement creation, and makes sure all transactions between you as a merchant and Collector Bank runs smoothly. If any finance related questions come up, you can reach them using the email address below.
Contact Center for end customers
Collector's customer service. If your customers have any questions regarding their invoices, payments, due dates, fees or refunds, this is the place to go! You can find more information here.