Error Codes

Error Codes with Frontend message

Sweden

Error code	Frontend message
DENIED_TO_PURCHASE, CREDIT_CHECK_DENIED, ADDRESS_NOT_FOUND, RESERVATION_NOT_APPROVED, DENIED_TO_PURCHASE_HHCPN	Tyvärr blev du inte godkänd att handla på faktura, var god välj ett annat betalningsalternativ.
PURCHASE_AMOUNT_GREATER_THAN _MAX_CREDIT_AMOUNT	Köpesumman är för stor för fakturaköp, var god minska värdet för varukorgen eller välj ett annat betalningsalternativ.
INVALID_REGISTRATION_NUMBER	Det personnummer du har slagit in är felaktigt, var god kontrollera detta och försök igen.
AGREEMENT_RULES_VALIDATION_FAILED	De personuppgifter du har angivit stämmer inte överens med dina folkbokföringsuppgifter, var god kontrollera detta och försök igen.
UNHANDLED_EXCEPTION	Tekniskt fel, var god försök senare eller välj ett annat betalningsalternativ.

Norway

Error code	Frontend message
DENIED_TO_PURCHASE, CREDIT_CHECK_DENIED, ADDRESS_NOT_FOUND, RESERVATION_NOT_APPROVED,DENIED_TO_PURCHASE_HHCPN	Dessverre ble du ikke godkjent for å handle på faktura, vennligst velg en annen betalingsmetode.
PURCHASE_AMOUNT_GREATER_THAN _MAX_CREDIT_AMOUNT	Verdien i handlekurven din er for stor for fakturabetaling, vennligst ta bort artikler eller velg en annen betalingsmetode.
INVALID_REGISTRATION_NUMBER	Du har tastet inn feil fødsels og personnummer, vennligst kontroller tallene og forsøk igjen.
AGREEMENT_RULES_VALIDATION_FAILED	Personopplysningene du har lagt inn samsvarer ikke med det som er registrert hos folkeregisteret. Vennligst kontroller dette og forsøk igjen.
UNHANDLED_EXCEPTION	Teknisk feil. Vennligst prøv igjen senere eller velg en annen betalingsmetode.

Finland

Error code	Frontend message
DENIED_TO_PURCHASE, CREDIT_CHECK_DENIED, ADDRESS_NOT_FOUND, RESERVATION_NOT_APPROVED, DENIED_TO_PURCHASE_HHCPN	Valitsemaasi maksutapaa ei hyväksytty. Ole hyvä ja valitse toinen maksutapa.
PURCHASE_AMOUNT_GREATER_THAN _MAX_CREDIT_AMOUNT	Ostosten yhteissumma on liian suuri voidaksesi maksaa laskulla. Poista tuotteita tai valitse toinen maksutapa.
INVALID_REGISTRATION_NUMBER	Henkilötunnuksesi on virheellinen. Tarkista henkilötunnus ja yritä uudelleen.
AGREEMENT_RULES_VALIDATION_FAILED	Antamasi henkilötiedot eivät vastaa väestörekisterin henkilötietoja. Tarkista ja yritä uudelleen.
UNHANDLED_EXCEPTION	Tekninen vika. Ole hyvä ja yritä myöhemmin uudelleen tai valitse toinen maksutapa.

Denmark

Error code	Frontend message
DENIED_TO_PURCHASE, CREDIT_CHECK_DENIED, ADDRESS_NOT_FOUND, RESERVATION_NOT_APPROVED	Desværre blev du ikke godkendt for at handle på faktura, var venlig og vælg et andet betalingsalternativ.
PURCHASE_AMOUNT_GREATER_THAN _MAX_CREDIT_AMOUNT	Værdien på din indkøbskurv er for stor for at betale mod faktura. Venligst fjern artikler eller vælg et andet betalingsalternativ.
INVALID_REGISTRATION_NUMBER	Det indtastede personnummer er forkert. Kontrollér venligst, og prøv igen.
AGREEMENT_RULES_VALIDATION_FAILED	De angivne kontaktoplysninger stemmer ikke overens med dine oplysninger i folkeregisteret. Kontrollér venligst, og prøv igen.
UNHANDLED_EXCEPTION	Teknisk fejl, venligst forsøg senere eller vælg et andet betalingsalternativ.

Germany and Austria

Error code	Frontend message
DENIED_TO_PURCHASE, CREDIT_CHECK_DENIED, RESERVATION_NOT_APPROVED	Leider wurden die Voraussetzungen für einen Kauf per Rechnung nicht erfüllt. Bitte wählen Sie eine andere Zahlungsalternative
PURCHASE_AMOUNT_GREATER_THAN _MAX_CREDIT_AMOUNT	Der Wert Ihres Warenkorbes übersteigt den zulässigen Kaufwert per Rechnung. Bitte reduzieren Sie die Anzahl der Waren oder wählen Sie eine andere Zahlungsalternative.
UNHANDLED_EXCEPTION	Technischer Fehler. Bitte versuchen Sie es zu einem späteren Zeitpunkt erneut oder wählen Sie eine andere Zahlungsalternative.

All Error Codes

Error Code	Description
ACCOUNT_NOT_FOUND	Thrown when no account is found for the given request.
ACTIVATION_OF_INVOICE_DENIED	Activation of an invoice id denied.
ADDRESS_NOT_FOUND	Address can’t be found for the specified customer.
AGREEMENT_RULES_VALIDATION_FAILED	Something with the use of the API is against the agreement with Walley, please contact Walley for information.
ARTICLE_EXISTS_BUT_OTHER_INFORMATION	Two or more InvoiceRows have identical ArticleId and Description in combination, but with different UnitPrice or VAT.
ARTICLE_NOT_FOUND	An Article can’t be found. Both Article Id and description specified must be the same that was used during AddInvoice. If more than one article with the same article id but different unit price is added to the invoice, the unit price of the article must be specified.
ARTICLE_NOT_FOUND_BASED_ON_UNITPRICE	Can’t locate the specified article based on the specified unit price. Make sure an article with the specified unit price exists.
AUTHORIZATION_FAILED	Could not authorize the request, check your login credentials. Please contact Walley for more information.
AUTHORIZED_SIGNATORY_NOT_VERIFIABLE	Could not match the registration number supplied in the CompanyRegNoAuthorizedSignatory field with the list of board members in the response from third party credit check supplier.
AUTHORIZED_SIGNATORY_REGISTRATION_NUMBER_NOT_VALID	Could not identify the input personal registration number.
AUTHORIZED_SIGNATORY_REGISTRATION_NUMBER_REQUIRED	The CompanyRegNoAuthorizedSignatory was not present in the request.
COUNTRYCODE_MISMATCH_WITH_CUSTOMER_ADDRESS	The specified country code for the customer's address doesn’t match the country code specified in the (base) request.
COUNTRYCODE_MISMATCH_WITH_DELIVERY_ADDRESS	The specified country code for the customer's delivery address doesn’t match the country code specified in the (base) request.
COUNTRYCODE_MISMATCH_WITH_INVOICE_ADDRESS	The specified country code for the customer's invoice address doesn’t match the country code specified in the (base) request.
CUSTOM_TEXT_KEY_LENGTH	The Key field was too long.
CUSTOM_TEXT_KEY_REQUIRED	The Key was not present in the request.
CUSTOM_TEXT_NOT_FOUND	No text string exists for the Key given.
CUSTOMER_NOT_FOUND	Customer is not found by the specified integrationId, or no commitment for the requested StoreId + RegNo exists.
CUSTOMER_PURCHASE_IN_PROGRESS	More than one purchase is being processed simultaneously for this customer. Please allow a moment and try again.
CREDIT_CHECK_DENIED	The credit check is not approved.
CREDIT_CHECK_UNAVAILABLE	Credit checks are temporary unavailable due to third party credit check supplier errors or downtime
DENIED_TO_PURCHASE	When a customer is denied to do purchase, for example blocked for purchase based on different reasons, please contact Walley for more information.
DENIED_TO_PURCHASE_HHCPN	When a customer is denied to do purchase, for example blocked for purchase based on different reasons, please contact Walley for more information.
DUE_DATE_OUT_OF_RANGE	The invoice cannot be created because the due date is out of range.
ORDER_DATE_OUT_OF_RANGE	The invoice cannot be created because the order date is out of range.
EMAIL_IS_MISSING	The delivery method was set to email but the Email field was not present in the request.
INFORMATION_KEY_NOT_VALID_FOR_THIS_CONTEXT
INVALID_ACTIVATION_OPTION_VALUE	The ActivationOption field was not one of its allowed values.
INVALID_CLIENT_IP_ADDRESS	The Client IP Address was in the wrong format.
INVALID_COUNTRYCODE	Can be thrown when you try to request an address from another country than the one you are registered in.
INVALID_CREDIT_TIME_USAGE	Credit time can’t be used for the specific invoice type.
INVALID_CURRENCY_CODE	The specified currency can’t be used. This exception can be thrown if you are registered in a country where the specified currency is not allowed to be used.
INVALID_DELIVERY_ADDRESS_USAGE	Private customers aren’t allowed to have different invoice address and deliver address, they must be the same.
INVALID_HOUSE_NUMBER	The house number was in the wrong format (applies in Netherlands).
INVALID_INVOICE_STATUS	When you try to cancel a pending invoice that can’t be cancelled based on the stage it is in.
INVALID_PRODUCT_CODE	The specified product code can’t be used. This exception can be thrown if you are using a product code that is not active or expired, or if the product is not valid for the specified invoice type.
INVALID_QUANTITY	The quantity of an article is too low or too high compared to the quantity or quantity left on the article.
INVALID_REGISTRATION_NUMBER	When the reg.no is not in a correct format.
INVALID_TRANSACTION_AMOUNT	The amount may exceed the total invoice amount, or the number of decimals has more than two digits after decimal (Can only have two digits after decimal).
INVOICE_DUEDATE_ALREADY_EXTENDED	The due date of the invoice has already been extended.
INVOICE_EXCEEDS_AVAILABLE_RESERVATION	The purchase sum of the invoice exceeds the available reservation amount.
INVOICE_EXTENDED_DATE_IN_PAST	When you try to extend a due date by specifying a date in the past.
INVOICE_INVALID_TYPE	When an invoice may be of wrong type, some actions aren’t allowed to perform on specific invoices, for example: You can’t extend the due date on an invoice that is not of type Direct invoice.
INVOICE_NOT_FOUND	When the specified Invoice number can’t be found. When trying to credit an Invoice and when the invoice is already credited or not activated.
INVOICE_TYPE_IS_NOT_ALLOWED_TO_BE_USED	You aren’t allowed to use the specified invoice type.
INTEGRATION_ID_DESCRIPTION_LENGTH	The IntegrationIdDescription was too long.
INTEGRATION_ID_DESCRIPTION_NOT_ALPHANUMERIC	The IntegrationIdDescription contained characters not allowed.
INTEGRATION_ID_NOT_MATCHING	The integration ID does not match existing integration ID for the supplied registration number.
INTEGRATION_ID_NOT_UNIQUE	The Integration ID is not unique.
INTEGRATION_ID_OR_REGISTRATION_NUMBER_REQUIRED	Neither IntegrationId nor RegNo was set in the request.
LANGUAGE_CODE_CHANGE_NOT_ALLOWED_FOR_PARTNER	Not allowed to use the SetPreferredLanguage function. Contact Walley for more information.
LANGUAGE_CODE_CHANGE_NOT_ALLOWED_FOR_PARTNER_CUSTOMER_COMBINATION	Not allowed to use the SetPreferredLanguage function for the specified customer, as the customer has no relation to submitted StoreId.
LANGUAGE_CODE_NOT_SUPPORTED	Language code not supported.
LANGUAGE_CODE_MALFORMED	Language code has incorrect format.
MIXED_CURRENCY	The article's currency doesn’t match the currency on the invoice.
MOBILE_PHONE_IS_MISSING	The mobile phone is missing, which is needed because of the chosen notification type.
MOBILE_PHONE_NUMBER_INVALID	The customer's MobilePhone number is incorrectly formatted. Should always contain country code (e.g.. +46 xxx xxx xxx).
MOBILE_PHONE_NUMBER_INVALID	The mobile phone number is not correctly formatted.
NOT_ALLOWED_TO_SEND_NOTIFICATION_BY_EMAIL	You aren’t allowed to send the specific invoice type by e-mail.
NOT_ALLOWED_TO_SEND_NOTIFICATION_BY_MAIL	You aren’t allowed to send the specific invoice type by postal mail.
NOT_ALLOWED_TO_SEND_NOTIFICATION_BY_SMS	You aren’t allowed to send the specific invoice type by SMS.
ORDER_DATE_OUT_OF_RANGE	The invoice cannot be created because the order date is out of range.
PEPPOL_ID_INVALID	Peppol id has an invalid format
PERSONAL_GUARANTEE_NOT_ENABLED	Personal guarantee is enabled in the request, but Walley has not enabled the signing functionality.
PERSONAL_GUARANTEE_NOT_ENABLED_FOR_INVOICE_TYPE	The chosen InvoiceType does not support purchases made on customers with a personal guarantee commitment.
PURCHASE_AMOUNT_GREATER_THAN_MAX_CREDIT_AMOUNT	The total amount of an invoice or reservation can't be greater than your maximum credit limit or the maximum credit limit for the country the purchase is made in.
PURCHASE_NOT_FOUND	An invoice can’t be found.
RESERVATION_NOT_ACTIVATED	The Reservation must be activated before use.
RESERVATION_NOT_APPROVED	Reservation is not approved.
RESERVATION_NOT_FOUND	There was no reservation for the specified customer.
RESERVATION_NOT_SIGNED	The reservation has not yet been signed by the customer.
TOTAL_AMOUNT_MUST_BE_POSITIVE	The amount of an invoice must be positive.
UNHANDLED_EXCEPTION	If an unhandled error occurs, an unhandled exception will be thrown. In cases of these errors contact Walley for help.
UNIQUE_ARTICLE_NOT_FOUND	When article with the same article id is found several times but have different unit prices. The unit price must be specified also to locate the specific article.
VALIDATION_ACTIVATION_OPTION_VALUE	The ActivationOption field was not one of its allowed values.
VALIDATION_ADDRESS1_LENGTH	The Address1 field was too long.
VALIDATION_ADDRESS2_LENGTH	The Address2 field was too long.
VALIDATION_AMOUNT_PARSING	The unit price or other kind of amount fields could not be parsed. Make sure the amount is a decimal value and the number of decimals doesn’t have more than two digits after decimal (Can only have two digits after decimal).
VALIDATION_AMOUNT_RANGE	The Amount field was not within its allowed range.
VALIDATION_AMOUNT_REQUIRED	The Amount field was not present in the request.
VALIDATION_ARTICLE_ID_LENGTH	The ArticleId field was too long.
VALIDATION_ARTICLE_ID_REQUIRED	An article is missing its ArticleId.
VALIDATION_ARTICLE_LIST_REQUIRED	The ArticleList field was not present in the request.
VALIDATION_BANK_ACCOUNT_LENGTH	The BankAccount field was too long.
VALIDATION_BANK_ACCOUNT_REQUIRED	The BankAccount field was not entered in the request.
VALIDATION_BANK_ACCOUNT_TYPE_OUT_OF_RANGE	The BankAccountType was out of range. Check the PaymentInfo contract for supported range and types.
VALIDATION_BANK_ACCOUNT_TYPE_REQUIRED	The BankAccountType was not present in the request.
VALIDATION_CELL_PHONE_NUMBER_LENGTH	The CellPhoneNumber field was too long.
VALIDATION_CITY_LENGTH	The City field was too long.
VALIDATION_CITY_REQUIRED	The City field was not present in the request.
VALIDATION_CLIENT_IP_ADDRESS_LENGTH	The ClientIpAddress field was too long.
VALIDATION_CLIENT_IP_ADDRESS_REQUIRED	The ClientIpAddress field was not present in the request.
VALIDATION_COADDRESS_LENGTH	The CoAddress field was too long.
VALIDATION_COMPANY_NAME_LENGTH	The CompanyName field was too long.
VALIDATION_COST_CENTER_LENGTH	The CostCenter field was too long.
VALIDATION_COUNTRY_CODE_LENGTH	The CountryCode field was too long.
VALIDATION_COUNTRY_CODE_REQUIRED	The CountryCode field was not present in the request.
VALIDATION_CREDIT_DATE_REQUIRED	The CreditDate field was not present in the request.
VALIDATION_CREDIT_TIME_OUT_OF_RANGE	Credit time is out of range, can only be between 0 and 99.
VALIDATION_CURRENCY_LENGTH	The Currency field was too long.
VALIDATION_CURRENCY_INVALID	The specified currency may not be supported or is of an incorrect format (ISO 4217). Currency need to be at least three characters long and follow ISO 4217, e.g. SEK, DKK, NOK and EUR etc.
VALIDATION_CURRENCY_REQUIRED	The Currency field was not present in the request.
VALIDATION_CUSTOMER_NUMBER_LENGTH	The CustomerNumber field was too long.
VALIDATION_DELIVERY_ADDRESS_REQUIRED	The DeliveryAddress field was not present in the request.
VALIDATION_DESCRIPTION_LENGTH	The Description field was too long.
VALIDATION_EMAIL_INVALID	The e-mail address is not a valid e-mail address.
VALIDATION_EMAIL_LENGTH	The Email field was too long. Can only be maximum of 256 characters.
VALIDATION_ERROR	Input data is not correct.
VALIDATION_FIRST_NAME_LENGTH	The FirstName field was too long.
VALIDATION_GENDER_VALUE	The Gender field was not one of its allowed values.
VALIDATION_INTEGRATION_ID_REQUIRED	The IntegrationId field was not present in the request.
VALIDATION_INVOICE_ADDRESS_REQUIRED	The InvoiceAddress field was not present in the request.
VALIDATION_INVOICE_DELIVERY_METHOD_VALUE	The InvoiceDeliveryMethod field was not one of its allowed values.
VALIDATION_INVOICE_NUMBER_LENGTH	The InvoiceNumber field was too long.
VALIDATION_INVOICE_NUMBER_REQUIRED	The InvoiceNumber field was not present in the request.
VALIDATION_INVOICE_ROW_REQUIRED	The InvoiceRow field was not present in the request.
VALIDATION_INVOICE_TYPE_VALUE	The InvoiceType field was not one of its allowed values.
VALIDATION_LAST_NAME_LENGTH	The LastName field was too long.
VALIDATION_ORDER_DATE_REQUIRED	The OrderDate field was not present in the request.
VALIDATION_ORDER_NUMBER_LENGTH	The OrderNo field was too long.
VALIDATION_PASSWORD_REQUIRED	The Password field was not present in the request.
VALIDATION_PAYMENT_REFERENCE_LENGTH	The PaymentReference field was too long.
VALIDATION_PAYMENT_REFERENCE_REQUIRED	The PaymentReference field was not present in the request.
VALIDATION_PHONE_NUMBER_LENGTH	The PhoneNumber field was too long.
VALIDATION_POSTAL_CODE_LENGTH	The PostalCode field was too long.
VALIDATION_POSTAL_CODE_REQUIRED	The PostalCode field was not present in the request.
VALIDATION_PRODUCT_CODE_LENGTH	The ProductCode field was too long.
VALIDATION_PURCHASE_TYPE_VALUE	The PurchaseType field was not within its allowed range.
VALIDATION_QUANTITY_RANGE	The Quantity field was not within its allowed range.
VALIDATION_QUANTITY_REQUIRED	An article is missing its Quantity.
VALIDATION_RECEIVER_NAME_LENGTH	The ReceiverName field was too long.
VALIDATION_RECEIVER_NAME_REQUIRED	The ReceiverName field was not present in the request.
VALIDATION_RECEIVER_REG_NUMBER_LENGTH	The ReceiverRegNumber field was too long.
VALIDATION_RECEIVER_REG_NUMBER_REQUIRED	The ReceiverRegNumber field was not present in the request.
VALIDATION_REFERENCE_LENGTH	The Reference field was too long.
VALIDATION_REGISTRATION_NUMBER_LENGTH	The RegNo field was too long.
VALIDATION_REGISTRATION_NUMBER_REQUIRED	The RegNo field was not present in the request.
VALIDATION_RESERVED_AMOUNT_PARSING	The ReservedAmount field could not be parsed.
VALIDATION_RESERVED_AMOUNT_RANGE	The ReservedAmount field was not within its allowed range.
VALIDATION_RESERVED_AMOUNT_REQUIRED	The ReservedAmount field was not present in the request.
VALIDATION_TOTAL_AMOUNT_MUST_BE_POSITIVE	Total amount for invoice rows must be higher than zero.
VALIDATION_UNIT_PRICE_PARSING	The UnitPrice field could not be parsed.
VALIDATION_UNIT_PRICE_RANGE	The UnitPrice field was not within its allowed range.
VALIDATION_USERNAME_REQUIRED	The Username field was not present in the request.
VALIDATION_VAT_PARSING	The Vat field could not be parsed.
VALIDATION_VAT_RANGE	The Vat field was not within its allowed range.
VALIDATION_VAT_REQUIRED	The Vat field was not present in the request.
IDEMPOTENCY_REQUEST_IN_PROGRESS	A request with an idempotency key was received while another request with the same idempotency key was already processing.	It is safe to retry.
IDEMPOTENCY_RESPONSE_EXPIRED	A request was received with an idempotency key that has been used before, but the response has been purged from the cache.
IDEMPOTENCY_MISS_MATCHING_REQUEST_TYPE	A request with an idempotency key was received but another request with the same idempotency key has already been processed for a different request type.
PROXY_MISSING	Proxy was not present in request or proxy could not be found for the specified customer