Activating an order
Activate an order when the goods are ready to ship. Activation tells Walley that the customer will receive the goods, moves the order out of NotActivated, and includes the amount in your next payout.
Before you start​
The order must have status NotActivated or PartActivated. See order statuses.
Activate an order​
- Find the order in the order search and open it.
- Select Activate.
- In the dialog, tick the articles to activate. If an article has a quantity above one, you can activate part of the quantity.
- Select Activate.
The order status changes to Activated, or to PartActivated if you left some articles out.
Part activation​
If you activate only some of the articles, the order becomes PartActivated and you can activate the rest later. This is useful when some items are on back order and ship at a later date.
For invoice orders, Walley sends the customer a notification every time you activate.
Next steps​
- Edit or add articles before or after activation.
- Return articles the customer sends back.