Searching for orders
Select Orders in the top menu to search every order your groups give you access to. Type anything you know about the order, or narrow the result with filters and field queries.
Free text searchβ
The search field matches almost anything stored on an order, for example:
- An order number or reference
- An email address
- A customer's name or national registration number
- An address
The result is ranked, so the orders the search considers most relevant come first.
Exact searchβ
If a search returns more than you want, make it exact. Either tick the Exact match checkbox, or put quotes around the text: "01234567" matches that string and nothing else.
Wildcardsβ
Add * to match part of a word. *gmail.com finds every order with a value that ends in gmail.com.
Search with AIβ
Select Search with AI and describe what you are looking for in plain language, in English or your own language. The search turns your description into filters and a query. AI results may be inaccurate, so check the filters it applied before you act on the result.
Quick filtersβ
Use the dropdown filters next to the search field to filter by created date, expiry date, notification due date, store, or order status.
Field queriesβ
When the filters are not enough, query a specific field in the search box. The syntax is field:value, and you can combine queries with AND and OR.
| Query | Finds |
|---|---|
storeId:1158 | All orders for store 1158 |
storeId:1158 AND status:Activated | Activated orders for store 1158 |
storeId:1158 OR storeId:9664 | Orders for either store |
totalAmount:>2000 AND currency:SEK | Orders in SEK with a total above 2000 |
Searchable fieldsβ
| Field | Description |
|---|---|
| storeId | The id of your store. |
| orderNumber | The order number, or reference, of the order. |
| currentPurchase.purchaseId | The purchase id of the order. |
| connectedPurchases.purchaseId | The purchase id of a purchase connected to the order. |
| paymentMethod | The payment method. Invoice Account Installment Swish Card MobilePay BankTransfer |
| totalAmount | The total amount of the purchase. |
| notActivatedAmount | The amount that is not yet activated. |
| currency | The currency code. SEK NOK DKK EUR |
| status | The order status. NotActivated Activated PartActivated Returned Expired OnHold VerificationNeeded Closed. See order statuses. |
| placedAt | The date the order was placed. |
| expiresAt | The date the order expires if it is not activated. |
| customerDetails.name | The full name of the customer. |
| customerDetails.firstName | The first name of the customer. |
| customerDetails.lastName | The last name of the customer. |
| customerDetails.registrationNumber | The registration number of the customer. |
| customerDetails.countryCode | The country code of the customer's address. |
| customerDetails.addressLine1 | The first address line of the customer's address. |
| customerDetails.addressLine2 | The second address line of the customer's address. |
| customerDetails.city | The city of the customer's address. |
| customerDetails.postalCode | The postal code of the customer's address. |
| customerDetails.email | The email address of the customer. |
| customerDetails.mobilePhoneNumber | The mobile phone number of the customer. |
| deliveryAddress.addressLine1 | The first address line of the delivery address. |
| deliveryAddress.addressLine2 | The second address line of the delivery address. |
| deliveryAddress.coAddress | The c/o line of the delivery address. |
| deliveryAddress.receiverName | The receiver name of the delivery address. |
| deliveryAddress.city | The city of the delivery address. |
| deliveryAddress.postalCode | The postal code of the delivery address. |
| deliveryAddress.countryCode | The country code of the delivery address. |
| rows.articleNumber | The article number of a row on the order. |
| rows.description | The description of a row on the order. |
| rows.purchaseId | The purchase id that a row on the order belongs to. |
Next stepsβ
- Open an order to activate it, edit its articles, or make a return.
- The same search works for settlements on the reports page.